Privacy Policy

Welcome to ILLUME jewellery (referred to as "we," "our," or "us"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.illumejewellery.com. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We may collect personally identifiable information such as your name, email address, phone number, shipping address, payment information, and other details you provide when creating an account, making a purchase, or contacting us.

How We Use Your Information

Personal Information: We use your personal information to process transactions, fulfill orders, manage your account, and provide customer support.
To Improve Our Website: We analyze user behavior and feedback to enhance the functionality and user experience of our website.
To Communicate with You: We may use your contact information to send you updates, promotional offers, and newsletters. You can opt-out of marketing communications at any time.

How We Share Your Information

We may share your information with trusted third-party service providers who assist us with payment processing, order fulfillment, marketing, and other business operations. These providers are obligated to protect your data and only use it for the purposes we specify.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes implementing industry-standard encryption, access controls, and secure storage practices. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

How we use Cookies?

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your Rights and Choices

Access and Correction: You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us directly.
Data Deletion: You can request the deletion of your personal information by contacting us. We will honor such requests unless we are required to retain certain data for legal or operational purposes.
Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us. Note that you may still receive non-promotional messages, such as order confirmations and account updates.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: care@illumejewellery.com
Phone: +91 8287664955
Address: C-242, 1st Floor, Tagore Garden Extension, New Delhi - 110027

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.